Quick Answer: How Does An EBay Refund Work?

How do I get a refund from eBay without returning?

The seller probably had a “No Returns” policy (which would not affect your seeing the “return this item” link).

A No Returns policy just tells ebay that the seller doesn’t want the item back, no way no how…and they will issue a refund without requiring a return (the refund being charged to the seller of course)..

Where did my eBay refund go?

Then when you get the refund, the money will go to your PayPal account. If you want to transfer it back TO your bank account – you have to register your bank account details with PayPal.

Who pays for refund on eBay?

For items where return tracking has been uploaded, if the seller doesn’t issue a refund within 2 business days of the item’s delivery to the seller, we will automatically issue the buyer a full refund on the seller’s behalf. The seller will be required to reimburse us for such refunds. Learn more about reimbursement.

How long does an eBay refund take?

Refund usually takes 4 – 7 business days to reflect on your Account, depending on your method of payment.

Do I get my eBay fees back after refund?

eBay will refund their fees as long as the refund was not part of an item not as described case. … If it is an item not as described case where you agreed immediately to the return and refund then eBay will usually refund their fee since you did not make them decide the case.

Can eBay sellers sell fake items?

Fake / counterfeit items are NOT ALLOWED to be sold at ebay.

Who pays postage for eBay returns?

The seller pays for return postage if the item was damaged, faulty, or doesn’t match the listing description, or if they offer a free returns policy.

How does eBay refund your money?

If you haven’t received an item, we usually refund your money immediately via PayPal. … If you received an item that is not as described, or didn’t receive an item at all, the eBay Money Back Guarantee always protects you—even if the seller does not offer returns.

How do I know if an eBay seller is legit?

How can I tell if a seller is legit on eBay? Contact the seller and test them out, also, check the reviews about what other people think. If they have a lot of negative reviews then that is a red card.

What happens if you ignore a return request on eBay?

Generally, if you decline a return request, the buyer will escalate it to ebay for a determination. … ebay will immediately withdraw funds from your paypal account and you will get a strike against your seller perfotmance. It doesn’t matter what your listing says or doesn’t say, the buyer is always right.

Is it easy to get a refund from eBay?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. … If the case can’t be resolved, and eBay agrees that you’re right, you’ll receive a refund.

What if buyer does not return item eBay?

If a buyer doesn’t send back an item, you don’t need to issue a refund. Replacements: If you send a replacement and a buyer doesn’t send back the original item, we charge the buyer for the second item, and make a payment to you. A final value fee for the transaction appears on your next invoice.

Who pays for shipping on eBay returns?

This is another area where sellers can lose money, so eBay allows sellers to specify who pays the return shipping. Obviously, if the item is grossly misrepresented, damaged, or the seller is at fault in the listing, eBay will require that the seller pays return shipping. Otherwise, the buyer usually pays.

What happens if a buyer wants a refund on eBay?

Once received, you will have 2 business days to review the returned item and issue a buyer refund, or ask eBay to step in and help. … Give a full refund: You’ll issue a full refund to the buyer, and they’ll keep the item. Depending on your returns policy, this may or may not include the original shipping cost.

Can I trust eBay sellers?

Some unscrupulous sellers will try to get buyers to purchase items off of eBay. … You can buy safely on eBay. In fact, eBay is safer than someone’s personal website because of the third-party involvement of eBay and Paypal. Always report any offers to buy or sell an item outside of eBay.